Support & FAQ
Payment
We accept payments via Bank Transfer (TT), Western Union, MoneyGram, and PayPal (for sample orders). For bulk orders, bank transfer is our preferred method.
Yes, we typically require a 50% advance payment to begin production. The remaining 50% is due before shipment. For sample orders, full payment is required upfront.
Absolutely. All transactions are processed through verified and secure channels. We also provide official invoices and order confirmations for complete transparency.
Preparation
Yes, we offer custom samples so you can check quality and fit before confirming your bulk order. Sample charges are applicable and adjusted later on bulk confirmation.
Production time depends on the order size and customization requirements. On average, it takes 2–4 weeks for bulk orders after sample approval.
We require your design files, order quantity, size breakdown, and confirmed payment to begin production. Our team will also assist you in finalizing materials and patterns if needed.